Intercultural Communication
Intercultural Communication
Intercultural Communication
Intercultural communication is the idea of knowing how to
communicate within different parts of the world. By understanding the theories,
people are able to understand how certain norms are prevalent in adapting to
new cultures. Intercultural communication uses theories within groups of people
to achieve a sense of cultural diversity, in the hopes of people being able to
learn new things from different cultures. The theories used give people an
enhanced perspective on when it is appropriate to act in situations, without
disrespecting the people within these cultures, and it also enhances their
perspective on achieving cultural diversity through the ideas of intercultural
communication.
1. Source: The source is the person with an idea he or she desires to communicate.
2. Encoding. Unfortunately (or perhaps fortunately), humans are not able to share thoughts directly. Your communication is in the form of a symbol representing the idea you desire to communicate. Encoding is the process of putting an idea into a symbol. The symbols into which you encode your thoughts vary. You can encode your thoughts into words, and you can also encode thoughts into nonspoken symbols.
3. Message. The term message identifies the encoded thought. Encoding is the process, the verb; the message is the resulting object.
4. Channel. The term channel is used technically to refer to the means by which the encoded message is transmitted. Today it is called media.
5. Noise. The term noise technically refers to anything that distorts the message the source encodes. Noise can be of many forms:
- External noise can be the sights, sounds, and other stimuli that draw your attention away from the message.
- Internal noise refers to your thoughts and feelings that can interfere with the message.- Semantic noise refers to how alternative meanings of the source‘s symbols can be distracting
7. Receiver. The receiver is the person who attends to the message. Receivers may be intentional; that is, they may be the people the source desired to communicate with, or they may be any person who comes upon and attends to the message.
8. Decoding. Decoding is the opposite process of encoding and just as much an active process. The receiver is actively involved in the communication process by assigning meaning to the symbols received.
9. Receiver response. It refers to anything the receiver does after attended to and decoded the message. That response can range from doing nothing to taking action or actions that may or may not be the action desired by the source.
10. Feedback: It refers to that portion of the receiver response of which the source has knowledge and to which the source attends and assigns meaning.
11. Context. Generally context can be defined as the environment in which the communication takes place and which helps define the communication. If you know the physical context, you can predict with a high degree of accuracy much of the communication.
Many people in intercultural business communication argue
that culture determines how individuals encode messages, what medium they
choose for transmitting them, and the way messages are interpreted. With regard
to intercultural communication proper, it studies situations where people from
different cultural backgrounds interact. Aside from language,
intercultural communication focuses on social attributes, thought patterns, and
the cultures of different groups of people. It also involves understanding the
different cultures, languages and customs of people from other countries.
So, we need to learn how to communicate all over again, just like when we were children. And just like when we were children, this requires learning language as well as learning behavioral norms for good communication. However, this will be a bit different since we're adults learning how to communicate in someone else's culture, not our own.
Intercultural communication is the verbal and nonverbal
interaction between people from different cultural backgrounds. Basically,
'inter-' is a prefix that means 'between' and cultural means… well, from a
culture, so intercultural communication is the communication between cultures.
Sometimes, this is used to describe a single person trying to interact in a
foreign environment but more often, it is a two-way street, where people from
both cultures are trying to improve their communication.
Now, if we want to learn about intercultural communication,
it's important to understand what this is. But it's also important to
understand what it isn't. Intercultural communication is targeted at allowing
for positive and productive interaction. You are not joining this culture, you
are not becoming a member of another society, you are not abandoning your own
culture. That would be assimilation and that's not what we're after.
Intercultural communication is also not simply a language
proficiency. Yes, communication requires the ability to understand language,
but just think about how much of your communication with even your own friends
is nonverbal: our body language, our attitudes, the rituals from hand-shaking
to the stink eye. Some researchers estimate that up to 93% of all human
communication is nonverbal, although according to recent studies, it's actually
closer to 60%.
Still, that means that more than half of communication is
never spoken. So, intercultural communication is going to take a lot more than
just learning a language.
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